Wiley’s work focuses on 3 areas:

Public Involvement – Wiley excels on campaigns that require the public to play a role. He has worked on major projects for state and local government, ranging from helping the public accept major policy changes to building wider support for divisive but important land use issues. 

Crisis Communication – Wiley is one of the Northwest’s leading crisis experts. He was the lead communication consultant on the most deadly food poisoning case in U.S., history and the nation’s worst tainted drinking water case. He helps companies deal with a wide range of other terrible news, ranging from sexual or financial misconduct by executives to major accidents.

Issue Management – Not every dicey situation is a crisis. Wiley works with clients facing complex issues that could greatly affect how the public views them. Sometimes, they need to distance themselves from the bad acts of others in their industry. Other times, they must chart a new course that many of their customers or others will neither understand nor support.